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Venture capital invests in BPOs to grow companies and increase their value.

The BPO is a highly fragmented industry, where in order to grow and compete in the market, acquisitions must be made. Private equity is aware of this fact and enters BPO companies to provide them with liquidity, grow through acquisitions and then sell at a higher value. Some investors, who entered the sector early, such as Talde or 3i, have already successfully divested. Others like Carlyle and Pai Partners have just invested.

Konecta acquires Allus Global, Latin America's leading BPO provider

Konecta has taken another step forward in the world of call centres and BPO (Business Process Outsourcing) services and has purchased the 100% of Allus Global BPO Center, a leading company in the sector in Latin America with a turnover of €220M at the end of 2015.Konecta has thus become one of the firms that has grown the most in the comprehensive outsourcing services sector and has gone from a turnover of €12M in 2000 to the 800 it will reach with the new operation.

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