{"id":43423,"date":"2017-03-23T00:00:00","date_gmt":"2017-03-22T23:00:00","guid":{"rendered":"https:\/\/techma.bakertilly.es\/atento-empresa-lider-de-bpo-en-latinoamerica-compra-la-brasilena-interfile\/"},"modified":"2025-03-12T11:41:40","modified_gmt":"2025-03-12T10:41:40","slug":"atento-empresa-lider-de-bpo-en-latinoamerica-compra-la-brasilena-interfile","status":"publish","type":"post","link":"https:\/\/techma.bakertilly.es\/en\/atento-empresa-lider-de-bpo-en-latinoamerica-compra-la-brasilena-interfile\/","title":{"rendered":"Atento, the leading BPO company in Latin America, acquires Brazilian company Interfile"},"content":{"rendered":"
<\/span>With this acquisition, Atento creates the largest provider of credit generation BPO services in Brazil, with a market share of 10.4% and more than 4,000 professionals with \"a strong specialisation\" in this business segment.<\/span><\/span><\/h5>\n
<\/h5>\n
<\/span>About Interfile<\/strong><\/span><\/span><\/h5>\n

Founded in 1991, Interfile provides credit management services and solutions to the vast majority of major brands operating in the country's financial sector. It has more than 1,700 employees, two BPO service centres, 28 operational offices and more than 1,400 workstations.<\/span><\/p>\n

Interfile sees the deal as an opportunity to be able to offer its customers higher value products.<\/span><\/p>\n

\"Atento had already acquired in September 2016 a majority stake in R Brasil Solu\u00e7\u00f5es, which operates in the field of recovery solutions,\" says Diego Guti\u00e9rrez of Abra-Invest.<\/span><\/p>\n

<\/span>About Atento<\/strong><\/span><\/span><\/h5>\n

It is a company founded by Telef\u00f3nica in 1999, which offers CRM and BPO solutions through multichannel platforms, including back office, SAC, service desk, technical support, recovery and sales. The company operates in 14 countries and is a leader in the Spanish and Portuguese speaking market in Latin America, Mexico and Spain.<\/span><\/p>\n

In 2012 Telef\u00f3nica<\/a> sold Atento to the group of companies controlled by private equity fund Bain Capital<\/a> and in 2014 it went public on Wall Street.<\/span><\/p>\n

Esta compra esta dentro de la estrategia de seguir creciendo en Latinoam\u00e9rica y \u00a0crea el mayor proveedor de servicios BPO de generaci\u00f3n de cr\u00e9dito de Brasil, con una cuota de mercado del 10,4% y m\u00e1s de 4.000 profesionales con \u00abuna fuerte especializaci\u00f3n\u00bb en este segmento de actividad.<\/span><\/p>\n

<\/span>Corporate finance analysis Atento<\/strong><\/span><\/span><\/h5>\n

Atento is going through critical times, <\/strong>its net profit in 2016 recorded a decline of 92.8% in 2016 with a figure of $$3.4M, although it doubled its profit (+131.9%) in the fourth quarter to $16.7M (\u20ac15.5M).<\/span><\/p>\n

Atento's revenue was 1TP2Q1,757.5M in 2016, down 1.4% on a 6.5% increase in revenue in the Americas, and declines of 7% and 3.1% in Brazil and EMEA (Europe, Middle East and Africa).<\/span><\/p>\n

De cara al presente ejercicio, Atento espera que \u00abdisminuyan\u00bb los vientos en contra, por lo que prev\u00e9 un crecimiento de su cifra de negocio de entre el 1% y el 5% sin tener en cuenta el impacto del cambio de divisa. Por su parte, proyecta que el resultado bruto de explotaci\u00f3n (Ebitda) se incremente entre un 11% y 12%.<\/span><\/p>\n

<\/span>Other posts that may interest you<\/span><\/span><\/h5>\n

GfI buys Spanish BPO specialist Efron Consulting<\/a><\/span><\/p>\n

Konecta acquires Allus Global, Latin America's leading BPO provider<\/a><\/span>
\nIf you are looking for investors<\/span>, you want to buy<\/span><\/a> or selling a company<\/a><\/span>please contact us. Abra-Invest has a team of experts in each area at your disposal. Call +34 946424142 or fill in the contact form.
\n<\/strong><\/span><\/p>","protected":false},"excerpt":{"rendered":"

With this acquisition, Atento creates the largest provider of credit generation BPO services in Brazil, with a market share of 10.4% and more than 4,000 professionals with \"a strong specialisation\" in this business segment.<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1751],"tags":[832,547,153,334],"sectores":[2211],"tipo-contenido":[2260],"class_list":["post-43423","post","type-post","status-publish","format-standard","hentry","category-adquisiciones-mas-relevantes","tag-atento","tag-bpo","tag-global-corporate-finance","tag-ma-espana","sectores-digital-services","tipo-contenido-noticias"],"acf":[],"_links":{"self":[{"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/posts\/43423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/comments?post=43423"}],"version-history":[{"count":0,"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/posts\/43423\/revisions"}],"wp:attachment":[{"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/media?parent=43423"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/categories?post=43423"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/tags?post=43423"},{"taxonomy":"sectores","embeddable":true,"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/sectores?post=43423"},{"taxonomy":"tipo-contenido","embeddable":true,"href":"https:\/\/techma.bakertilly.es\/en\/wp-json\/wp\/v2\/tipo-contenido?post=43423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

Venture capital invests in BPOs to grow companies and increase their value.<\/a><\/span><\/p>\n